EZ-VOTE (PowerPoint) crashes after installing SmartBoard software

Modified on Thu, 20 Nov 2014 at 02:43 PM

Our clients with Smart Board interactive software have been experiencing issues after installing the EZ-VOTE application.
The order of installation of these programs, as well as the version of Windows (XP, Vista, 7 or 8) and Office (2007, 2010, or 2013) doesn't seem to matter.
As a result, the PowerPoint application crashes ​immediately after displaying the EZ-VOTE splash screen and closes.

A solution was found in upgrading the SmartBoard application to version 11.3 (September update).

Please make sure that your installation of SmartBoard says something like this:

As well, once SmartBoard is installed, please verify in your Windows Control Panel, under Smart Board settings that in the About ​dialog, your version is at least 11.3, like in this screen shot:

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