FAQ

Default solution folder, feel free to edit or delete it.

[ProVOTE Classic] USB Base Receiver Driver Not Recognized as a USB Serial Port
This issue is only related to ProVOTE Classic Sample ProVOTE Classic USB "brick" base: Sample ProVOTE Classic USB "stick"...
Mon, Sep 23, 2019 at 10:01 AM
What are the minimum system requirements to run Meridia software?
Minimum system requirements for EZ-VOTE Connect: Windows 7, 8 and 10 (32 & 64 Bit) MS Office 2010, 2013 and 2016 (32 & 64 Bit) MS .NET 4.6, ...
Mon, Jun 19, 2017 at 1:53 PM
How to tell if you are an Administrator on your computer
If you are attempting to download software, you need to be an Administrator in order to have the rights to alter your computer's settings. In ...
Thu, Dec 18, 2014 at 11:36 AM
How do I get my base to work if I am running a 64-bit system
Our software is setup to default for drivers using 32-bit systems, and therefore, will not work out of the box with 64-bit running systems.    To get the ba...
Wed, Oct 15, 2014 at 9:55 AM
Some Keypad Polling Groups Have Been Disabled (ProVOTE Classic Only)
THIS SOLUTION IS ONLY APPLICABLE TO ProVOTE CLASSIC KEYPADS (discontinued) One reason you may not be getting votes is that the numbers of your keypads m...
Thu, Sep 5, 2019 at 3:42 PM
When trying to install ARS, software error messages concerning Windows Installer and .NET Framework prevent completion of install.
If you are trying to Install ARS software on to your computer and receive error messages that prevent you from completing the download, you may have to Unin...
Wed, Oct 15, 2014 at 9:58 AM
Insufficient user rights/Admin rights causes error at the end of the installation
At times the downloading/installation process may not go as smooth as you'd like and you end up receiving an error message before you complete the proc...
Wed, Oct 15, 2014 at 12:04 PM
Why do the AA or AAA batteries leak?
The typical reason for any leakage is a change in temperature in the operating environment, atmospheric pressure, age of the battery and manufacturing defec...
Thu, Nov 20, 2014 at 1:12 PM
How do I tell what my language and regional settings in Windows 7 are?
Follow the instuctions to find out your settings 1.) Open Control Panel 2.) Click on Clock, Language, Region 3.) Click on Region and Language ...
Thu, Nov 20, 2014 at 1:15 PM
EZ-VOTE Connect Runs in Demo Mode
For solution for an older EZ-VOTE 2 software, scroll to the bottom. Problem I have my base plugged in, but only 20 of my keypads work and the EZ-VOTE C...
Wed, Aug 15, 2018 at 5:06 PM