Troubleshooting

2.4 GHz Interference and Its Effect on EZ-VOTE Voting Systems
You may notice that you are missing votes and generally having a difficult time using your EZ-VOTE system in certain areas, this article lists possible reas...
Wed, Aug 15, 2018 at 3:55 PM
PRESENTER, POLL-IT, or GAMES don't work because of a missing API
During an installation of EZ-CATEGORIES, EZ-TRIVIA, EZ-SCHOLAR, EZ-PRESENTER, or EZ-POLL-IT, you may omit one of the required components - Meridia API. ...
Thu, Jul 7, 2016 at 11:58 AM
Keypads Turn On, But Don't Submit a Vote
When your keypads are turned on, but you see that when you push a button, the votes is not submitted, check for these signs: Do you see an "antenn...
Thu, Sep 5, 2019 at 3:45 PM
Base and Keypads are Disconnected and Don't Work/Vote (EZ-VOTE 2 ONLY)
THIS SOLUTION ONLY APPLIES TO EZ-VOTE 2 (not EZ-VOTE Connect v3.0) DOWNLOAD THE EZ-VOTE 2 B64 FROM OUR APPCENTER TO FIX THIS ISSUE. In very rare cases, y...
Thu, Sep 5, 2019 at 11:47 AM
Base and Keypads Stop Working (Get Disconnected) When Computer Goes to Sleep
Problem Base (and inherently keypads) stop working. Base gets disconnected. Solution If you put your computer to sleep, your ports, display and many o...
Fri, Mar 15, 2019 at 6:36 PM