Support Articles

Disabling Add-ins in ARS Software EZ-VOTE/GetFeedback
If you need to disable add-ins that are attached to your PowerPoint software in order for your ARS software to run properly,  (Add-ins that mi...
Thu, Nov 20, 2014 at 3:41 PM
Determine your Windows version
Have you been asked what version of Windows you are running? How do you find out if you are running 32 or 64-bit? Why can't I remove that tag on my pil...
Thu, Nov 20, 2014 at 4:08 PM
Can you turn the results off (hide them) so the bar graphs don't appear?
While creating your PowerPoint presentations there may come a time where you do not want the results to show (ie Speaker evaluations where you don't wa...
Thu, Jan 12, 2017 at 2:02 PM
Slide inconsistencies error
Problem:  You attempt to launch your PPTX presentation and get an error message at the very beginning telling you that the following slides have some inco...
Thu, Oct 13, 2016 at 9:36 AM
Can not insert slides in an emailed presentation?
*IMPORTANT: Back up your presentation before making changes! This process will work for most of you: 1)Click on a slide in the non-functioning presentatio...
Thu, Nov 20, 2014 at 3:50 PM
Determine your PowerPoint version
Have you been asked what version of PowerPoint you are running? How do you find out if you are running 32 or 64-bit version? Since version 2007, Microsoft ...
Thu, Jun 22, 2017 at 6:06 PM
Can't advance slides AFTER OFFICE DOWNGRADE ONLY
!!If you have not recently DOWNGRADED your Microsoft Office version, this solution is NOT recommended for you and could be potentially harmful to the operat...
Mon, Apr 13, 2015 at 1:11 PM
Merge Tool Exception Error "HRESULT: 0x800AC472"
Problem The Meridia Merge Tool throws an error when generating the merge file: Solution This is caused by the Excel/Office window that pops-up in th...
Mon, Aug 20, 2018 at 4:03 PM
Helpful Windows Keyboard Shortcuts
This article will help you learn how to 'jump' to various commands in Windows in a matter of seconds, without ever letting your hands/fingers leav...
Tue, Oct 1, 2019 at 6:23 AM