License and/or activation doesn't work due to incorrect (or foreign) date format

Modified on Mon, 07 Nov 2016 at 11:09 AM

If you see that activation has completed successfully in the AppCenter activation, your apps are highlighted, and say "Activated" but you still see "Activation Needed" on the EZ-VOTE Ribbon toolbar, then the problem might be the date format of your license expiration.

See below. The license needs to be formatted in an American date format, using a slash to divide the month, day and year.

If you see the date formatted in any other way, for example: "31-08-2099", the activation will not work correctly.

This applies to Canadian, European and other non-US date formats.

Please contact us ( or 610-260-6800) to get a new license issued to you right away.

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