"Object reference not set to an instance of an object" error on Connect desktop app login page

Modified on Thu, Mar 11, 2021 at 11:37 AM

Problem

If you get this error at the time of your login to the Connect app using your CloudVOTE subscription credentials, the issue is most likely within your company's firewall and/or security software protection rules.

Solution

The solution is usually quite simple and only takes 10 minutes of your IT staff's time - "whitelist" our CloudVOTE URLs:

Web: https://poll.cloudvote.com/

API: https://pollapi.cloudvote.com

Hub: https://cloudvotelivepollinghub.azurewebsites.net

This should allow you to log in correctly.

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