PLEASE NOTE: these drivers are ONLY for ProVOTE Classic bases.

"My base shows up as "other" in device manager."

Your drivers are out of sync.  Either you're on a 32 bit system with a 64 bit driver or vice-versa.  Most users experiencing this issue will be in XP or Windows 7, and will not have admin rights.  Click on the appropriate link below if you are an admin, otherwise you may need to contact your IS/IT/Communications department.  

If you are running a 32 bit OS click this link:

and for 64 bit OS click here: